Troubleshooting

The preview is blank

• Hit the fix-error banner if one appears — it feeds the exact error back to the builder.
• Say “the preview is blank” in chat. The builder re-checks the entry file, imports, and boot path — the usual culprits.
• Restore the last working checkpoint and re-apply your change in smaller steps.

A button doesn’t do anything

Tell the builder which button. Codify’s guards catch most dead handlers at build time, but if one slips through, naming it (“the Save button on the new entry form”) gets a targeted fix.

My game won’t start / controls feel wrong

Start-button and control bugs have dedicated detectors and are usually fixed before delivery. If a game still misbehaves: describe what you pressed and what happened. On phones, games need touch controls — ask for them explicitly if you built the game before touch support existed.

The build failed outright

Try again — transient network drops happen and a retry usually lands. If the ask was very large, split it: build the core first, then add features as edits.

I ran out of credits mid-project

Top up with a credit pack or upgrade your plan — your project and chat history are saved, and you resume exactly where you stopped.

Still stuck?

Reach us via Contact — include the project name and what you expected vs. what happened.